Q: What types of custom packaging do you offer?
A: We offer a variety of types including high-end gift boxes, custom rigid boxes, premium folding cartons, luxury paper bags, specialty packaging for jewelry and watches, exclusive cosmetic and perfume packaging, gourmet food and beverage packaging, limited edition & collectible ackaging, eco-friendly luxury packaging.
Q: What’s the MOQ?
A: The MOQ varies based on product type and customization requirements. Please contact our sales team for specific minimum order quantities.
Q: What is your production capacity?
A: Our production lines are highly efficient and flexible, and can meet orders from small batches to large quantities.
Q: Do you provide design services?
A: Yes, our design services are primarily focused on structural design. We offer structural evaluation, optimization, and testing for your designs, and also provide auxiliary graphic design services when needed.
Q: How to get a quote?
A: You can fill out the quotation request form through our official website, or email directly. Please provide details such as packaging type, size, quantity, materials and printing requirements so that we can provide you with an accurate quote.
Q: Is there any charge for custom-packaged samples?
A: We provide sample production services, and the sample fee is based on specific needs. If you place a large quantity order, the sample fee can be deducted from the total order amount.
Q: Are your customized packaging materials environmentally friendly?
A: We are committed to environmentally friendly packaging and offer a variety of eco-friendly material options, including recyclable paper, biodegradable plastics and more. We also have multiple environmental certifications, such as FSC and GRS.
Q: How to ensure product quality?
A: We have a strict quality control process, from raw material procurement to production and shipment, each link is subject to strict inspection and testing to ensure that the products meet high standards of quality requirements.
Q: How is shipping and delivery arranged?
A: We work with multiple logistics companies to provide flexible shipping and delivery options. Whether it is domestic or international transportation, we can arrange the most suitable logistics service for you.
Q: What should I do if there is something wrong with the package I receive?
A: Before delivery, we have quality control process of inspection and random inspection. If you find any quality problems after receiving the product, please contact our customer service team immediately, we will handle it as quickly as possible and provide corresponding solutions.
